Returns & Exchanges
At Ninepine, we want you to be completely satisfied with your premium activewear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unwashed and unworn items with original tags attached into the original packaging or a secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized courier drop-off point and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing